Fix Google Stadia Connection, Sound & HDR Issues

What is Stadia?

By now I hope most of us are familiar with Google Stadia. Stadia is a cloud-based gaming platform provided by Google. It allows you to stream supported video games up to 4K HDR at 60 FPS. You need to have a high-speed internet connection for the best experience. Today in this article we are going to troubleshoot Google Stadia Connection, slow response, sound, and HDR issue. Before troubleshooting, make sure that your internet connection speed is 10 Mbps or more. You can check your internet speed here.

Fix Connection Issue, Slow Response in Game and Distorted Video on Stadia

Please improve the performance please try the following steps:

On Chromecast

  • Use Ethernet connection– Wired connection provides stable connectivity when compared to WIFI. You can find the Ethernet port on the power adaptor of your Chromecast Ultra.
  • Enable Game Mode– If you Television comes with Game Mode then try turning it on, you can find the game mode in TV settings.
  • Use 5GHz Connection– Make sure you are using 5GHz connection, 2.4 GHz has its limitations. Please contact your ISP to switch to 5GHz.
  • Keep the Device Close to Your WiFi Router– WiFi users, make sure Stadia is close to your router to increase the signal strength.
  • Avoid Multiple Connection– Most of the times we have multiple devices such as phone, TV, computer, etc connected to the same network connection. Make sure to disconnect multiple connections to the same network, stop the streaming of videos, music or downloads.
  • Turn Off 50Hz HDMI Mode– Launch Google Home app, select your Chromecast, select Settings, and disable 50Hz HDMI mode.

On Google Chrome

  • Enable the JavaScript for in the Google Chrome browser. To do so, click on toolbar icon Menu in chrome, choose Settings > click on Show advanced settings > Go to the Privacy > click on Content Settings > in the JavaScript section, select Allow all sites to run JavaScript. Click OK.
  • Disable Browser Extension: Click on toolbar icon Menu in chrome > select Settings > click on Extensions on the left side and disable the extension which is causing the problem such as ad blocker, VPN extensions, etc.
  • Allow the Ports: Please ensure that the ports in the range 44700 to 44899 (TCP & UDP) are allowed in the Windows firewall.

On Phone/Tablet

  • Make sure your phone is connected to the wifi.
  • Be close to the Wifi router for a good connection.
  • Use 5GHz connection
  • Do not run other apps, stream video or music simultaneously. Also, avoid downloading any apps and disable automatic updates on your device for the best performance.

Fix Screen or Video Distortion Stadia

In case, you are not able to see Stadia notification, or screen is stretching or bounding, then put the picture to Screen fit size. Also, disable overscan in your television settings.

Fix Stadia Controller Slow Response

  • Make sure Stadia controller is close to the wifi router
  • Do not use the internet on the same or other devices while using the Stadia controller, do not download or stream videos or music.

Fix Stadia Errors Like “Check Your Connection”, “Connection isn’t Stable” or “No Internet Connection”

If you receive an error message like “Please check your connection” or “The game may stop because your connection isn’t stable” or “No internet connection” on Stadia then please do the followings:

  • Unplug the power cable from the router for 20-30 seconds, restart the router and then check.
  • Disconnect and reconnect WiFi network connection
  • Reboot the device
  • Be close to your Wifi router
  • Do not use multiple connections on the same network and do not stream videos on the same network and stop all the downloads.
  • If possible use an Ethernet connection.

Minimum 4K Requirements Stadia

  • 4K feature is only available to Stadia Pro subscribers.
  • It is only supported on Chromecast.
  • The minimum Internet Speed required is 35mbps.
  • TV display should support 4K resolution i.e 3840 x 2160.
  • High-Speed HDMI cable

The same requirement goes for 5.1 surround sound and HDR on Stadia.

Fix Stadia 4K Issues

  • Make sure to enable 4k both on TV as well as the receiver.
  • Use an Ethernet connection if you can.
  • Turn on 4K HDMI mode on the receiver in case the Chromecast is connected to the receiver.
  • Restart the game session if you have resumed a game from other devices on the Chromecast to get the 4K resolution. To do so, open any other game on your Chromecast and then launch the game you want to resume in 4K.

Fix Stadia HDR Issues

  • Turn on HDR on both Television and the receiver.
  • Make sure Chromecast is connected to the HDMI port which supports UHD or HDR, not all HDMI ports support UHD or HDR, contact device manufacturer if required or refer to the device manual.
  • Make sure you are playing the game with HDR. To confirm, launch the Stadia menu on the Chromecast > Select Connection panel > look for HDR icon if you can see the HDR icon on the screen that means you are playing the game in HDR.

How to Enable and Fix 5.1 Surround Sound on Stadia

There are two ways in which you can enable surround sound on Stadia:

If your TV and audio receiver both support HDMI eARC (enhanced Audio Return Channel), you can connect your Chromecast Ultra directly to your TV and send the audio to your receiver over HDMI eARC.

When both Television and the audio receiver support HDMI eARC, the Chromecast can be directly connected to the Television and audio can be sent through HDMI eARC.

You need to connect the Chromecast directly to the audio receiver. Also, you have to turn on 4K HDMI pass-through mode on the audio receiver to turn on the 4k on the Television.

Also, check the 5.1 Surround sound, to confirm launch Stadia menu on the Chromecast > choose the control panel > look for a 5.1 icon, if you see it on the screen that means 5.1 surround sound is playing.

Wrap Up

I hope this post helped you to fix Google Stadia Connection, Sound & HDR Issues.

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